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Welcome to WordPressHub.in – your one-stop destination for premium digital products, tools, plugins, themes, and more. We are committed to delivering an exceptional digital shopping experience with fast, secure, and reliable access to your purchased products.
This Shipping and Delivery Policy outlines how we manage the delivery of our digital products and the process you can expect after purchasing from our website.
1. Nature of Products We Sell
At WordPressHub.in, we exclusively sell digital goods, which include:
- WordPress Plugins
- WordPress Themes
- Website Tools and Scripts
- PDF Guides & Documentation
- Software Utilities
- Other downloadable digital resources
As these are non-physical items, there is no physical shipping involved. Instead, delivery is handled through instant or manual digital downloads via our platform or email system.
2. Instant Download Delivery
For most products available on WordPressHub.in, delivery is instant and automatic. Once your payment is successfully processed, you will receive:
- A download link on the order confirmation page.
- An order confirmation email that includes your download link.
- An option to download the product from your My Account > Downloads section (for registered users).
This ensures that you get access to your purchased product immediately without delays.
3. Manual Processing (If Applicable)
While most of our products are auto-delivered, a few special items may require manual activation or email-based delivery. This includes:
- Customized packages
- Lifetime licensed tools
- Special bundled products
- Limited-time offers or third-party plugins
In such cases, your product will be delivered to your registered email address within 1 to 12 hours (usually sooner). If you have not received the item within that time, please contact us via our Support Page or Email.
4. Delivery Email Not Received?
If you did not receive your download email, please check the following:
- Your Spam or Junk folder
- Email address entered at checkout (spelling errors)
- Confirmation under “My Account” if you registered
If the issue persists, reach out to us via our support contact form or email. We will respond within 24 hours and ensure that your purchase is delivered promptly.
5. Timeframe for Delivery
| Product Type | Delivery Time | Method |
|---|---|---|
| Standard Digital Files | Instant (0-5 mins) | On-screen + Email |
| Bundled Offers | Up to 6 hours | |
| Custom Orders | 6–12 hours | Manual Email |
| License-based Tools | 12–24 hours (max) | Manual + Email |
We aim to deliver most products immediately or within a few hours. Delays may rarely occur due to system maintenance, third-party server issues, or payment verification delays.
6. Payment Verification Delays
In rare cases, your payment may be held by the payment gateway for verification, especially for international transactions or unusual activity. During such situations, delivery might be delayed until confirmation is received. We appreciate your patience and will notify you once your order is cleared.
7. Failed Download or Technical Issues
If you are facing:
- Corrupted files
- Broken links
- Unzipping issues
- Download not starting
Please contact our support team immediately. We will either provide you with a fresh download link or email the file directly.
8. Re-downloads and Access Duration
All purchases come with limited download access, typically for up to 30 days after the date of purchase.
However, if you need access again in the future due to file loss, PC crash, or download error, you can:
- Login to your account (if registered)
- Contact support with your order ID or email used during purchase
We will gladly resend your download link if the product is still available.
9. Geographic Availability
Our digital products are available for download globally. There are no restrictions based on country or location unless specified on the product page.
10. No Physical Shipping Involved
Please note again: We do not offer or charge for physical delivery or courier shipping. Since all products are digital in nature, the idea of “shipping time” refers to the availability of the digital file and your ability to download it.
There are no shipping charges associated with any order unless explicitly stated for custom services.
11. Licensing & Activation (If applicable)
Some tools or plugins may require license activation after download. We provide:
- GPL Licensed items
- Lifetime access products
- Non-activated versions for testing
- Instructions to activate (if required)
Make sure you read each product’s description regarding licensing and activation before purchase.
12. Download Instructions
Each product comes with easy instructions included either in a:
- ReadMe.txt file
- PDF Installation Guide
- Setup video link
- Or inside the ZIP file
If you are confused about how to install or use a product, don’t hesitate to ask us via support.
13. Email Delivery Domains
To ensure our emails reach you successfully, please whitelist our email sending domain:
📧 support@wordpresshub.in
And check that it’s not marked as spam.
14. Support After Delivery
We don’t just stop after delivering your product. Our team is available to help with:
- Download issues
- Installation guidance
- Minor customization tips
- Product clarification
You can submit a support request at: wordpresshub.in/support
15. Refund & Replacement Policy
As per our Refund & Returns Policy, refunds may be available only in specific situations such as:
- Product not delivered
- Technical errors in file
- Duplicate payment
All requests are subject to our approval and must be made within 7 days of purchase.
16. Contact Information
For any delivery-related queries, please contact us:
📧 Email: support@wordpresshub.in
📞 Phone: [Optional]
🌐 Website: https://wordpresshub.in
Our support team is available Mon–Sat: 10 AM – 7 PM IST and typically responds within 24 hours.
17. Policy Changes
We reserve the right to modify this Shipping and Delivery Policy at any time to reflect changes in technology, payment systems, and product handling procedures.
You are encouraged to review this policy periodically for updates.
18. Final Words
At WordPressHub.in, we understand how important timely delivery is — especially in the digital space. Our goal is to ensure that every customer experiences fast access, reliable downloads, and excellent post-purchase service.
We thank you for trusting us and being part of our digital journey.
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